This site is managed by Maga Business & Trading S.L., with registered office at Mar Cantábrico Street, nº46, 46117 Bétera (Valencia), VAT number: B19411875

Summary

Maga Business & Trading S.L., is committed to protecting your Personal Data (such as your name; address; telephone number; date of birth; e-mail address; credit card number; gender; language preference; and merchandise category preferences). We will obtain the Personal Data you voluntarily provide to us and process it for the following purposes («Purposes»):

To carry out transactions with you and to manage your membership of our associate loyalty scheme, where applicable;
To send you marketing communications, provided that you have given your consent.
To understand and analyse your needs and preferences
Develop, improve, market and deliver products and services to meet your needs
Enable you to participate in promotions and competitions
Allow you to participate in customer or stakeholder surveys; and,
To respond to requests or complaints.

We may store or process such Personal Data securely anywhere in the world for as long as is necessary for the Purposes. We use Secure Sockets Layer (SSL) technology. You may unsubscribe from subscriptions or commercial mailings at any time by contacting us in writing in the manner set out in our communications.

Our websites use cookies and beacons to help us improve the user experience. If your browser permits, you may refuse cookies, but your use of our Website and your ability to access certain features of the site and perform certain transactions may be affected.

1. Our approach to privacy

1.1. Maga Business & Trading S.L. recognises that the protection of your Personal Data is a fundamental principle for the generation of trust and the maintenance of a good relationship with you.

1.2. This Privacy Policy details the commitments we have made and the rights you have in relation to the Processing of your Personal Data in accordance with the applicable legislation.

1.3. In addition, in certain specific cases this Privacy Policy may be supplemented by additional policies and terms and conditions, or by brief Privacy Statements used in connection with certain specific purposes and in different ways, which we will duly identify as mandatory.

1.4. By providing your Personal Data, you consent to the collection, use and Processing (including disclosure) of your Personal Data in the manner and for the Purposes described in this Privacy Policy.

2. Collection of the Data

2.1. We may communicate with you through different channels, including our headquarters, our customer loyalty systems and the Internet (via our sales or information web pages) or through our direct contact line (Maga Business), as well as through other means such as by post, e-mail, telephone, fax or text messages sent to your mobile phone, although our preferred form of communication will be via e-mail as it has a lower impact on the environment. These communications may include sending and receiving information about you. Some of the information we receive will identify you personally (as defined in section 3 below), while other information (in particular, information obtained through your access to our websites) will constitute non-personally identifiable information (as described in section 4 below). This Privacy Policy is primarily concerned with the Processing of Personal Data.

2.2. We will provide you with information explaining why Personal Data is needed and how such Personal Data will be processed.

3. Personal Data

3.1. Maga Business & Trading S.L. limits the volume and type of information that we obtain for this purpose, which is necessary for the Purposes indicated and we will not obtain your Personal Data unless you provide it to us (directly or indirectly) on a voluntary basis.

3.2. Although the precise details of the Personal Data collected will vary depending on the purpose for which the Personal Data is collected, we will generally collect the following Personal Data in relation to you:

name
address
telephone number(s)
date of birth
e-mail address
gender
language preference; and commodity category preferences
ID card number
in the case of Data Protection contracting, the information required for its correct implementation in accordance with current legislation.
4. Non-Personally Identifiable Information

4.1. When we collect information through our Website, as with many other websites, we also automatically collect certain Non-Personally Identifiable Information relating to your use of the Website that does not directly identify you. Examples include the IP address of your computer, the IP address of your Internet Service Provider, the date and time you access the Website, the Internet address of the website from which you directly access our Website, the operating system you use, the sections of the Website you visit, the pages of the Website you read and the images you view, and the content you download from our Website.

4.2. We may use Non-Personally Identifiable Information to compile tracking data reports relating to site user statistics, site traffic patterns and purchases made on the site. The tracking data in the reports may not be directly linked to the identity of users or their Personal Data.

4.3. In this regard, your visits to our Website will be logged; however, we will not be able to identify you personally unless you specifically choose to share the information with us. We use this information to better understand how our partners and stakeholders use our Website and to better understand which options are most popular and best meet the needs of our visitors.

5. When is Personal Data Collected and How is it Used?

5.1. Maga Business & Trading S.L. obtains Personal Data for the following purposes:

5.1.1. To carry out transactions with you, administer communications and manage your membership of our customer loyalty system;

5.1.2. To send you commercial communications, provided that you have given your consent;

5.1.3. Understand and analyse our sales and your needs and preferences; 5.1.4;

5.1.4. Develop, improve, market and supply products and services to meet your needs; 5.1.5;

5.1.5. Enable you to participate in promotions and competitions;

5.1.6. Allow you to participate in customer or stakeholder surveys;

5.1.7. Respond to requests and complaints; 5.1.8.

5.1.8. Enable you to participate in our customer loyalty schemes and to manage your membership of these schemes; 5.2.

5.2. We will only keep Personal Data for as long as is necessary to fulfil the specific Purposes for which it was collected. We retain Personal Data in accordance with our own guidelines, procedures and principles and in line with the applicable law of each Relevant Jurisdiction.

5.3. We may disclose your Personal Data where we are required to do so under applicable law or at the request of competent authorities.

5.4. If you consent (opt-in) to receive these communications, you may unsubscribe at any time in the future by contacting us as set out in paragraph 6.4 below.

5.5. Where we need to obtain your Personal Data for a purpose about which we have not previously informed you and which is not covered by this Privacy Policy, we will endeavour to notify you and obtain your consent before proceeding with such collection, or if we are unable to do so, as soon as possible thereafter. However, we will only use your Personal Data for the purpose specified in advance of use where the Processing of your Personal Data is necessary for the performance of a contract to which you are a party, in order to carry out the relevant actions requested by you prior to entering into a contract, or where the Processing is necessary for other lawful purposes.

6. Consent (Acceptance – Opt-in – Opt-out)

6.1. Acceptance: Maga Business & Trading S.L. will not use your Personal Data for any purpose that has not been previously specified, unless we have previously obtained your consent to do so or unless such purpose is required by law.

6.2. Consent to the provision of Personal Data is not a condition for us to offer you a product or service, unless the information requested is mandatory in order to fulfil a legitimate and explicitly specified purpose.

6.3. In particular, as a general rule, we will request your prior express consent (acceptance) before sending you marketing communications (see point 5.1.2 above). When you have requested or accepted to receive information and marketing communications about Maga Business & Trading S.L. products.

6.4. Withdrawal: At any time you may withdraw your consent to our collection, use or disclosure (in general, Processing) of your Personal Data by contacting us in writing in the manner indicated (by e-mail, post, text messages, etc.), as specified in the communications we send you, or in the relevant documents you may have signed (for example, in relation to our customer loyalty scheme), depending on the country in which you reside or the channel through which you have previously agreed to receive communications from us. If you have any questions regarding the functionality we make available to you to unsubscribe as described in this section, please contact us at the address or by the means set out in section 14 of this Privacy Policy.

6.5. Where you have previously agreed to receive marketing communications from us in accordance with 6.3 above and you have also registered for our loyalty program, if your membership in our loyalty program terminates for any reason, we will not treat this as an automatic request to unsubscribe, and we will treat your consent as continuing unless you specifically revoke your consent in accordance with 6.4 above.

7. Correction of the Information

7.1. Maga Business & Trading S.L. keeps the Personal Data correct, complete and updated as necessary, taking into account its use and the interests of our customers.

7.2. You will be responsible for communicating any changes in your Personal Data and for ensuring that such information is correct and up to date.

8. Accessing and Updating Personal Data

8.1. Depending on the law of each Relevant Jurisdiction, some customers have rights of access, rectification, erasure and objection (to the processing) of their Personal Data stored by us, and are also entitled to be informed about its use and disclosure. Even if such rights are not provided by law, we may still allow you to access the information. We recommend to our customers that all requests for access to Personal Data held by Maga Business & Trading S.L. be made in writing, although we do not impose any formal obligation in this regard. However, we may request that you provide us with additional information that is reasonably necessary to fulfill your request.

8.2. Generally, responding to a customer’s request for information (as set out in paragraph 14 below) will involve zero or minimal cost to the customer. However, subject to the laws of each Relevant Jurisdiction, a reasonable charge may be made for the costs of responding in writing, provided, however, that the customer shall be informed in advance of the exact amount of such charge, which shall in no event exceed the maximum amount permitted by the laws of the Relevant Jurisdiction. The Personal Data requested is provided to the customer in a generally understandable format.

8.3. We will modify the Personal Data contained in our database or elsewhere when requested to do so by any person who can reliably demonstrate the incorrectness or inaccuracy of the Personal Data. The modifications may mean the correction, deletion or addition of information and the notification of this to any other third party to whom the data has been disclosed. However, we may not be able to change information about past returns or purchases.

9. Effective Date and Changes to the Privacy Policy

9.1. This Privacy Policy is valid as of May 2016.

9.2. We reserve the right to modify our Privacy Policy at any time. If we decide to change our Privacy Policy, we will post the corresponding changes on the Home Page so that our users know at all times what information we collect from them, how we use it and under what circumstances, if any, we will disclose it to other third parties. In this Privacy Policy «Home Page» means the home page of the Web Site. Also, in this Privacy Policy «Website» means the website of Maga Business & Trading S.L. or any other website administered by Maga Business.

If you continue to use our services after we have changed our Privacy Policy, you will be bound by those changes.

9.3. If at any time we make material changes to this policy, for example, if we decide to use Personal Data for any purpose other than or in addition to the Purposes described in this policy (section 5 above) or those communicated at the time of collection, we will notify you by e-mail, unless we do not have your e-mail address, in which case we will use any other means of communication available depending on the contact details you have provided to us. We will only proceed with such relevant changes when we have received your consent to do so.

10. How Do We Maintain the Security of Your Data?

10.1. Maga Business & Trading S.L. protects Personal Data against possible cases of loss or theft, as well as against unauthorized access, disclosure, copying, use or modification, implementing safeguards and security measures commensurate with the confidentiality of Personal Data, regardless of the format in which they are kept.

10.2. We use different methods to protect Personal Data, among which are included:

10.2.1. Physical measures: restriction of access to the offices in the company;

10.2.2. Technical tools: passwords and encryption according to standard industry practice;

10.3. Online security is also a priority. Maga Business & Trading S.L. incorporates security measures such as encryption and authentication tools to protect your Personal Data against unauthorized use. We also use firewalls to protect our servers and our network and prevent unauthorized users from accessing and manipulating the files and other information we store.

We use Secure Sockets Layer (SSL) technology to protect your credit card information online. When you access the shopping cart page, your computer will begin communicating with our server in a secure manner.

11. Internet Specific Issues

11.1. Links to Other Websites

11.1.1. The Website and the different Web Pages of Maga Business & Trading S.L. may contain links to other websites belonging to third parties and managed by them, as well as to other Internet resources. When you click on those links, you will be contacting that other website or Internet resource. We have no responsibility or control over such other websites or Internet resources or their activities in collecting, using and disclosing (processing) your Personal Data.

11.1.2. We encourage you to read the privacy policies of those other websites to learn about how they collect and use data about you.

11.2. Cookies – Beacons

11.2.1. Our Website(s) use cookies and web beacons.

11.2.2. Cookies are small text files that are generated when you visit our Website(s) or use our online services, which reside on your computer and can uniquely identify your browser. We use two types of cookies: (a) session cookies are used while you visit the Website and expire after you leave the Website, and (b) log cookies are small files that are generated when you register or access the Website, which remain on the computer with which you register and are used to recognize you when you register again or access the Website using the same computer. We use cookies on our Website to allow you to set your personal preferences and to help us provide a better user experience.

11.2.3. Cookies also help us analyze traffic patterns on our Website, store user preferences and track user trends so that we can understand which parts of our Website are popular and make the browsing experience more enjoyable for our users. We may also use cookies when you register online to receive services or information.

11.2.4. If your browser permits, you may refuse cookies, but your use of our Website and your ability to access certain features of the site and perform certain operations may be affected.

11.2.5. Tracking Tags/Beacons: Each page of our Web Site contains tracking pixels that allow us to follow your progress through the various pages you visit on the Web Site. This information is segregated (de-personalized) before being analyzed.

12. Minors

12.1. We will never knowingly obtain or solicit Personal Data from children under the age of sixteen (16) without first obtaining the required verifiable parental consent. No child under the age of sixteen (16) shall provide us with any information. If we become aware that a child under the age of 16 has provided us with Personal Information without verifiable parental consent (such as when, for example, information is provided through our Web Site), we will delete such Personal Information from our files.

13. Compliance with the Law

13.1. Maga Business & Trading S.L. has implemented the necessary procedures to receive and respond to inquiries regarding the policies and practices of Maga Business & Trading S.L. concerning its management of Personal Data. All complaints or queries must be made in writing and sent to the address indicated in section 14 below, although we do not impose any formal requirement in this regard.

13.2. Maga Business & Trading S.L. will study all complaints. Requests will be forwarded to the corresponding Personal Data Controller. When there are reasonable grounds for the complaint, Maga Business & Trading S.L. will take the necessary steps to resolve the issue, including, if necessary, the modification of its policies and practices.

14. Contacting Us

14.1. If you have any questions or concerns regarding this Privacy Policy or the data collection practices described herein, please contact us:

By telephone: +34 611662448

By e-mail: maga@magabusiness.es

By post: Mar Cantábrico Street, nº46, 46117 Bétera (Valencia)

14.2. We remind you not to send confidential information such as passwords, bank account details, etc. by non-encrypted means (such as e-mail). If you wish to unsubscribe, please refer to point 6.4 above.